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Total quality management and the school
Making sense of schooling in the 1990s: tools for taking the long view. Choosing a generic strategy: four choices for a customer - conscious school. Definitions of quality and their implications for TQM in schools. A model for TQM in the school. Vision, ownership and commitment: the starting point f...
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| Format: | Book |
| Language: | Spanish |
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Estados Unidos:
Open University Press
1994
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