लोड हो रहा है...
Call center technology demystified: the non nonsense guide to bridging customer contact technology, operations and strategy
Before you get started. FOUNDATIONS. Strategic context for your call center technology. Infrastructure changes force big architectural decisions. FUNDAMENTALS. Principles and enablers for routing and queuing. Call center matchmaking: routing callers to the right resource. Tools for measuring, managi...
में बचाया:
| मुख्य लेखक: | |
|---|---|
| स्वरूप: | पुस्तक |
| भाषा: | Spanish |
| प्रकाशित: |
Colombia:
Call Center Press
2003
|
| विषय: | |
| टैग : |
टैग जोड़ें
कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!
|
ULACIT - Costa Rica: Unknown
| बोधानक: |
ADMB 144 |
|---|---|
| प्रति 1 | उपलब्ध होल्ड करें |