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Call center agent motivation and compensation

MOTIVATION. Fancy titles, more responsibility won't keep agents. Government call centers share tips improving morale and motivation. Improving call center performance through people. Bank of America honors top reps at one of a kind company conference. Dealing with the free agent mindset: rethin...

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书目详细资料
主要作者: Call Center Press
格式: 图书
语言:Spanish
出版: Call Center Press 2003
丛编:The Best of Call Center Management Review
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ULACIT - Costa Rica: Unknown

持有资料详情 ULACIT - Costa Rica: Unknown
索引号: ADMB 147
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