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Call center agent motivation and compensation
MOTIVATION. Fancy titles, more responsibility won't keep agents. Government call centers share tips improving morale and motivation. Improving call center performance through people. Bank of America honors top reps at one of a kind company conference. Dealing with the free agent mindset: rethin...
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主要作者: | |
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格式: | 图书 |
语言: | Spanish |
出版: |
Call Center Press
2003
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丛编: | The Best of Call Center Management Review
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ULACIT - Costa Rica: Unknown
索引号: |
ADMB 147 |
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复印件 1 | 可用 预订 |