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  1. 1
    Call center agent turnover and retention
    Published 2003
    Subjects: “...RECURSOS HUMANOS...”
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  2. 2
    Call center recruiting and new hire training
    Published 2001
    Subjects: “...RECURSOS HUMANOS...”
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  3. 3
    Call center agent motivation and compensation
    by Call Center Press
    Published 2003
    Subjects: “...RECURSOS HUMANOS...”
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