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  1. 21
    Beyond "hello": a practical guide for excellent telephone communication and quality customer service
    by Davis, Jeannie
    Published 2003
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  2. 22
    Online customer care: strategies for call center excellence
    by Cusack, Michael
    Published 1998
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  3. 23
    Marketing: an introduction
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  4. 24
    La (R)evolución E-business: claves para vivir y trabajar en un mundo interconectado
    by Amor, Daniel
    Published 2000
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  5. 25
    Ciberestrategia
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  6. 26
    Liderazgo, valores y cultura organizacional: hacia una organización competitiva
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  7. 27
    Geografía económica
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  8. 28
    Administración
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  9. 29
    Geografía económica
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  10. 30
    Introducción a la teoría general de la administración
    by Chiavenato, Idalberto
    Published 2006
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  11. 31
    Desarrollo de liderazgo
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  12. 32
    Management: people, performance, change
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  13. 33
    Fundamentos de administración: teoría general y proceso admistrativo
    by Amaru Maximiano, Antonio Cesar
    Published 2009
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  14. 34
    Negocios internacionales /
    by Czinkota, Michael R.
    Published 2007
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  15. 35
    Introducción a los negocios
    by Prieto Sierra, Carlos
    Published 2007
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  16. 36
    Introducción a los negocios /
    by Pride, William M.
    Published 2017
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  17. 37
    Fundamentos de administración: conceptos esenciales y aplicaciones
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  18. 38
    Liderazgo en las organizaciones
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  19. 39
    Gerencia para el futuro: El decenio de los 90 y más allá /
    by Drucker, Peter
    Published 1997
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  20. 40
    Valuation: Measuring and managing the value of companies /
    by Koller, Tim
    Published 2010
    Recurso digital
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