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  1. 21
    ¡Escúchame! Soy tu cliente: consejos prácticos para brindar a los clientes un servicio de primera
    by Willingham, Ron
    Published 1996
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  2. 22
    La administración en el mundo de hoy
    by Robbins, Stephen P.
    Published 1998
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  3. 23
    Management
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  4. 24
    Management
    by Kreitner, Robert
    Published 1989
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  5. 25
    Reingeniería de procesos de negocios
    by Johansson, Henry J.
    Published 1995
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  6. 26
    How to shoot from the hip without getting shot in the foot: making smart strategic choices every day
    by Stein, James D.
    Published 1990
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  7. 27
    Managerial literacy: what today's managers must know to succeed
    by Shaw, Gary \ Weber, Jack
    Published 1990
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  8. 28
    Winnie the pooh on management: in which a very important bear and his friends are introduced to a very important subject
    by Allen, Roger E.
    Published 1994
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  9. 29
    Keeping it in the family successful succession of the family business
    by Lea, James W.
    Published 1991
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  10. 30
    Drucker. Su visión sobre: la administración, la organización basada en la información, la economía, la sociedad.
    by Drucker, Peter
    Published 1996
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  11. 31
    Innovar para ganar
    by Battini, Pierre
    Published 1994
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  12. 32
    El cliente es su mejor vendedor: cómo promover su negocio por medio de la recomendación de clientes satisfechos
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  13. 33
    The wisdom of team: creating the high-performance organization
    by Katzenbach, Jon R.
    Published 1994
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  14. 34
    Si no está roto, rómpalo: ideas no convencionales para un mundo de negocios cambiante
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  15. 35
    Funky business: el talento mueve al capital
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  16. 36
    Fourth generation R&D: managing knowledge, technology, and innovation
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  17. 37
    Administración contemporánea
    by Garza Treviño, Juan Gerardo
    Published 2000
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  18. 38
    The service focus: developing winning game plans for service companies
    by Shaw, John C.
    Published 1990
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  19. 39
    Cómo hacer reingeniería: la guía indispensable para poner en práctica paso a paso la teoría que está cambiando las empresas
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  20. 40
    Compitiendo en el siglo XXI: cómo innovar con éxito. Incluye el estudio a fondo de la experiencia de diversas empresas líderes en innovación
    by Nueno, Pedro
    Published 1998
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