Llwytho...
Call center agent turnover and retention
OVERVIEW. Key aspects of successful agent retention processes. CORPORATE CULTURE. The role of corporate culture in agent commitment. Negative culture and dysfunction permeate U.S. call centers, study says. ENHANCING AGENT RETENTION. Cut agent turnover by hiring for motivational fit. Build long term...
Wedi'i Gadw mewn:
| Awdur Corfforaethol: | |
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| Fformat: | Llyfr |
| Iaith: | Spanish |
| Cyhoeddwyd: |
Call Center Press
2003
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| Cyfres: | The Best of Call Center Management Review
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| Pynciau: | |
| Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
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ULACIT - Costa Rica: Unknown
| Rhif Galw: |
ADMB 145 |
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| Copi 1 | Ar gael Gwneud Cais |