Call Center Press. (2000). Call center forescanting and scheduling. Call Center Press.
Chicago (17e ed.) BronvermeldingCall Center Press. Call Center Forescanting and Scheduling. Call Center Press, 2000.
MLA (8e ed.) BronvermeldingCall Center Press. Call Center Forescanting and Scheduling. Call Center Press, 2000.
Let op: Deze citaties zijn niet altijd 100% accuraat.