Llwytho...
Call center operations management: handbook and study guide
INTRODUCTION. IF YOU ARE PURSUING CERTIFICATION. SERVICE LEVEL / RESPONSE TIME. Establishing and Using Service Level and Response Time Objectives. Planning and Managing Service Level and Quality. Real - Time Management. Establishing and Managing Service Level Agreements. KEY PERFORMANCE INDICATORS....
Wedi'i Gadw mewn:
| Awdur Corfforaethol: | |
|---|---|
| Fformat: | Llyfr |
| Iaith: | Spanish |
| Cyhoeddwyd: |
México :
Call Center Press
2003
|
| Rhifyn: | 2 |
| Pynciau: | |
| Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
ULACIT - Costa Rica: Unknown
| Rhif Galw: |
ADMB 153 |
|---|---|
| Copi Unknown | Ar gael Gwneud Cais |