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Call center: customer relationship management. Handbook and study guide. Version 2
IF YOU ARE PURSUING CERTIFICATION. CUSTOMER RELATIONSHIP DYNAMICS. Key customer relationship management principles. Defining and segmenting customers. EVALUATING SERVICE DELIVERY. Measuring customer satisfaction. Contributors to customer satisfaction. RELATIONSHIP - BUILDING STRATEGIES. Establishing...
Gorde:
Egile nagusia: | |
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Formatua: | Liburua |
Hizkuntza: | Spanish |
Argitaratua: |
ICMI
2003
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Saila: | Part of ICMIs Handbook/Study guide series
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Gaiak: | |
Etiketak: |
Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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ULACIT - Costa Rica: Unknown
Sailkapena: |
ADMH 093 |
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Alea 1 | Eskuragarri Erreserbatu |